02

Entertainment

Gaming Tech Provider

RGS, a leading gaming tech provider, operates on a patchwork of online platforms for its global client base. These platforms lack consistency in usability, branding, and functionality, creating a disjointed experience for clients and hindering operational efficiency.

02

02

Entertainment

Gaming Tech Provider

RGS, a leading gaming tech provider, operates on a patchwork of online platforms for its global client base. These platforms lack consistency in usability, branding, and functionality, creating a disjointed experience for clients and hindering operational efficiency.

02

Entertainment

Gaming Tech Provider

RGS, a leading gaming tech provider, operates on a patchwork of online platforms for its global client base. These platforms lack consistency in usability, branding, and functionality, creating a disjointed experience for clients and hindering operational efficiency.

Portfolio of

Zwai

Zwai

Zwai

A User Experience Architect with over 20 years of expertise spanning brand and product design in organizations of all sizes. He has successfully led diverse teams of UX designers, UI designers, researchers, writers, and other professionals, offering mentorship and fostering growth.

A User Experience Architect with over 20 years of expertise spanning brand and product design in organizations of all sizes. He has successfully led diverse teams of UX designers, UI designers, researchers, writers, and other professionals, offering mentorship and fostering growth.

A User Experience Architect with over 20 years of expertise spanning brand and product design in organizations of all sizes. He has successfully led diverse teams of UX designers, UI designers, researchers, writers, and other professionals, offering mentorship and fostering growth.

Years

Over 20 years experience in the industry

20+

Years

Over 20 years experience in the industry

20+

Years

Over 20 years experience in the industry

20+

Projects

Lost count on the amount of deliverd projects

100+

Projects

Lost count on the amount of deliverd projects

100+

Projects

Lost count on the amount of deliverd projects

100+

Awards

I've managed to collect a couple of awards

20+

Awards

I've managed to collect a couple of awards

20+

Awards

I've managed to collect a couple of awards

20+

One of my favourate quotes

"You can’t connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something—your gut, destiny, life, karma, whatever. This approach has never let me down, and it has made all the difference in my life"

"You can’t connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something—your gut, destiny, life, karma, whatever. This approach has never let me down, and it has made all the difference in my life"

"You can’t connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something—your gut, destiny, life, karma, whatever. This approach has never let me down, and it has made all the difference in my life"

Steve Jobs
Visionary

A design title I currently go by

User
Experience
Architect

I am a crafter of visionary digital experiences that redefines the future of online interactions. Designing innovative, user-centered products and digital experiences that drive business growth and elevate brand impact.

Current Position
Practice Design Lead

Currently a Practice Design Lead providing continuous support to the Head of Design and overseeing a team of 50+ designers (made up of UX writers, UX researchers, & UX/UI designers), ranging from graduates to senior design leads. Zwai manages and continuously improves the UX Graduate Program.

He has a style about his work that is incredibly admirable, unique and smooth. He has over 20 years of knowledge in design, creative/art direction, UX/UI experience, and has led many a digital marketing team (a mixture of designers, developers and copywriters). Zwai was not only a pioneer in the cross-over between print and digital, but he has also over 20+ awards under his belt, so he knows the ins and outs of the ‘game’ like no other.

Top 5 strenghts
According to Gallup Cliffton

Ideation, Command, Futuristic, Input and Self-Assurance

The flexible framework I follow

UCD +
Design Thinking

This process is a flexible framework, adjustable to different project scopes and timelines:
I use the User-Centered Design (Primarily considers the user's needs and wants) and Design thinking (Considers the user's needs alongside other factors, such as technological feasibility and business viability) approach.

1. Empathize & Discover

Goals:
Understand user needs, motivations, and pain points.

Activities:
User research (interviews, surveys, user observation)
Stakeholder interviews
Competitive analysis
Trend research

Deliverables:
User personas
User journey maps
Problem statements
Opportunity areas

2. Define & Strategize

Goals:
• Define design goals, prioritize features, and establish
information architecture.

Activities:
• Card sorting & Information architecture workshops
• User flow development
• Prioritization exercises (MoSCoW: Must-have, Should-have,
Could-have, Won't-have)
• Content inventory & audit

Deliverables:
• Sitemaps & wireframes
• User flow diagrams
• Content strategy
• Style guide (initial), leading to a design system

Goals:
• Define design goals, prioritize features, and establish information architecture.

Activities:
• Card sorting & Information architecture workshops
• User flow development
• Prioritization exercises (MoSCoW: Must-have, Should-have, Could-have, Won't-have)
• Content inventory & audit

Deliverables:
• Sitemaps & wireframes
• User flow diagrams
• Content strategy
• Style guide (initial), leading to a design system

3. Ideate & Design

Goals:
• Brainstorm creative solutions, explore UI concepts,
and develop prototypes.

Activities:
• Design sketches & low-fidelity prototypes
• UI inspiration gathering
• Usability heuristics review
• Accessibility considerations

Deliverables:
• Mid-fidelity prototypes
• Style guide (refined)
• Usability checklist

4. Prototype & Test

Goals:
• Evaluate usability, identify flaws, and gather user feedback.

Activities:
• Usability testing with real users
• A/B testing (if applicable)
• Bug fixing & iteration on prototypes
• Accessibility testing

Deliverables:
• Usability test report
• High-fidelity prototypes
• Design specifications

5. Launch & Iterate

Goals:
• Implement the design, measure success, and iterate based on data.

Activities:
• Design handoff to developers
• Quality assurance testing
• User analytics tracking
• Post-launch user feedback & bug reports

Deliverables:
• Final design assets
• Development handoff documentation
• User analytics reports
• Iteration roadmap

Different

Hats I frequently wear

From understanding the design and business requirements to delivering impactful solutions, I help guide every step of the way. As a Design Practice Engineer, Product Design Lead, UX/UI Designer, and Creative Director, I bring deep industry expertise and a collaborative mindset to help clients/customers overcome challenges and unlock opportunities. Through my roles as a Mentor, Speaker, and Writer, I inspire and empower others to achieve excellence in design and innovation.

Design Practice Engineer

01

Product Design Lead

UX/UI Designer

Creative Director

Mentor

Speaker + Writer

Design Practice Engineer

My main focus sits on refining design processes, implementing systems, and ensuring efficient workflows to deliver high-quality results.

Different

Hats I frequently wear

From understanding the design and business requirements to delivering impactful solutions, I help guide every step of the way. As a Design Practice Engineer, Product Design Lead, UX/UI Designer, and Creative Director, I bring deep industry expertise and a collaborative mindset to help clients/customers overcome challenges and unlock opportunities. Through my roles as a Mentor, Speaker, and Writer, I inspire and empower others to achieve excellence in design and innovation.

Design Practice Engineer

01

Product Design Lead

UX/UI Designer

Creative Director

Mentor

Speaker + Writer

Design Practice Engineer

My main focus sits on refining design processes, implementing systems, and ensuring efficient workflows to deliver high-quality results.

Different

Hats I frequently wear

From understanding the design and business requirements to delivering impactful solutions, I help guide every step of the way. As a Design Practice Engineer, Product Design Lead, UX/UI Designer, and Creative Director, I bring deep industry expertise and a collaborative mindset to help clients/customers overcome challenges and unlock opportunities. Through my roles as a Mentor, Speaker, and Writer, I inspire and empower others to achieve excellence in design and innovation.

Design Practice Engineer

01

Product Design Lead

UX/UI Designer

Creative Director

Mentor

Speaker + Writer

Design Practice Engineer

My main focus sits on refining design processes, implementing systems, and ensuring efficient workflows to deliver high-quality results.

Some of MY WORK

Here, creativity and technology come together

One of my favourate quotes

“If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask, for once I know the proper question, I could solve the problem in less than five minutes.”

“If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask, for once I know the proper question, I could solve the problem in less than five minutes.”

“If I had an hour to solve a problem and my life depended on the solution, I would spend the first 55 minutes determining the proper question to ask, for once I know the proper question, I could solve the problem in less than five minutes.”

Albert Einstein
Theoretical Physicist

Taxis are like the microcosm of society - every ride is a different story. It was under these trying circumstances that a couple of entrepreneurs from different townships saw an opportunity to answer a social need.

Sep 4, 2024

A typical front page or website in general includes a full navigation bar with tons of links throughout the page linking to other pages or pieces of content. A good landing page

Nov 8, 2023

Photo by bill wegener on Unsplash

Join me on a profound voyage from my humble township roots to pioneering inclusive UX/UI design! My story is a testament to the power of empathy, diversity, and drawing strength from life experiences. Let's shape a more inclusive digital world together.

Portfolio

Portfolio

Please do not hesitate to contact me

Zwai

©2024

Portfolio

Portfolio

Please do not hesitate to contact me

Zwai

©2024

Portfolio

Portfolio

Please do not hesitate to contact me

Zwai

©2024